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University pursues new software program

Robin Phelps

Issue date: 11/2/07 Section: News
"Thank you for calling RacerTouch. Please hold for the next available line."

Numerous Murray State students have heard this phrase echoed through their touch-tone phones as they wait for an automated voice to tell them they may schedule for classes.

"You can mess up and have to start from the beginning," Jared Lucas, junior from Irvington, Ky., said.

The hit-and-miss, trial-and-error nature of RacerTouch may end soon when the University incorporates a new Enterprise Resource Planning program. It will not only aid in scheduling for classes but also within the areas of finance, human resources and student affairs.

Jackie Dudley, director of accounting and finance and a member of the Enterprise Resource Planning committee, said the new technological system would connect several modules into one relational database.

"We're trying to provide all of the information to our constituents into a common gateway (so they) will receive a personalized Web page according to how they associate with Murray State," Dudley said.

The name My Gate, Dudley said, came from this idea of a gateway into Murray State.

"We have a scope of $8 million for the project and that includes several other vendors," Dudley said.

Dudley said the project of combining the modules of human resources, finance, and student affairs were separate components purchased from Sungard, a software and industrial technology service company.

The financial module includes files and documents about purchasing, grants, contracts, accounts payable and budgeting. Dudley said the human resources module also includes data regarding the offices of hiring and open enrollment, payroll and equal employment opportunity.

The module that interests most students is the one that pertains to them, Dudley said.

Dudley said the student affairs module would include data for scheduling classes, accessing grades and bills, address changes, applications and payroll status.
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